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The purpose of this account verification is to carefully review the balance information reflected on each member's account statement as of September 30, 2024, confirming that the documented amounts align with the credit union's internal records. This audit serves to identify any potential discrepancies or irregularities, allowing TopMark to promptly investigate and resolve any issues.  

Members who find that their stated account balance(s) match the information on their statement need to take no further action, as no response is required in such cases. However, members who notice any inconsistencies or inaccuracies are encouraged to reach out to the designated contact below so that the credit union can promptly research and rectify the situation.  If no differences are reported within ten days, the statement will be considered correct.

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As the independent federal agency charged with regulating, chartering, and overseeing all federal credit unions nationwide, the NCUA plays a critical role in upholding the safety, soundness, and consumer protections that are the hallmarks of the credit union system. This account verification audit is a routine part of the NCUA's oversight responsibilities, helping to ensure TopMark Federal Credit Union's continued compliance with all applicable regulations and standards.

Members can rest assured that they will not be contacted by phone or asked to provide any personal or financial information as part of this process and are advised not to send any deposits or payments to the address referenced. 

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